Adding Members To Your Team
To add members to your team, click your username and click “Members” in the dropdown menu that appears. Next, hit “Invite Member” and type in your team member’s email address.
Your team member will receive an email letting them know they’ve been invited to the team, and they’ll need to click the link in the email to confirm their registration (it’s not phishing, we promise).
If the team member already has a Threatcare account, when they click the link in their email, they’ll be asked to confirm that they want to join your team.
If the team member does not have a Threatcare account yet, they’ll first be prompted to sign up and create their account. They’ll then be asked to confirm that they want to join your team.
Note: Only paid license holders can have teams, and only the account owner can add or remove team members. (You cannot use the trial version.) To obtain a license, please work with our Customer Service team. Once your account is activated, if you are still having trouble adding team members, please talk to Support.
Modifying or Cancelling Your Account
If you need to change your password or update the email associated with your account, click your username and then click the “Settings” option.
You won’t see this information if you logged in with OAUTH/your Google account.
You can also cancel your account from this screen using the “Cancel my account” button, though we hope you’ll be in touch and let us know what we could do to improve before you cancel!